Privacy Policy

1. INTRODUCTION

Insightful Sums (“we,” “us,” “our”) is committed to safeguarding the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Insightful Sums PTY LTD

Registered Address:

46 Greenhill Road

Wayville

South Australia 5034

2. WHAT INFORMATION WE COLLECT

• Personal Identification Information: Name, email address, phone number, business details, and any other information provided during the registration process.
• Financial Information: Credit card details and transaction history for billing purposes.
• Technical Information: IP addresses, browser type, device information, and usage data collected via cookies and similar technologies.
• User Content: Information and content you provide while using our services, including data entered into our platform for salon management.
• Location Data: Geographic location data to enhance user experience and provide location-based services.

3. HOW WE COLLECT INFORMATION

• Register for an account on our platform.
• Make a purchase or request customer support.
• Fill out forms or surveys on our website.
• Use or access our services and applications.

We may also collect information automatically as you navigate through the site, including:

• Cookies and Tracking Technologies: Cookies, web beacons, and other tracking technologies to enhance user experience and analyze site usage.
• Third-Party Integrations: If you link or integrate third-party services with our platform (e.g., social media accounts, payment processors), we may collect information from these services.
• Analytics and Tracking: We use tools such as Google Analytics and Facebook Pixel to collect information about how you interact with our website and application. This includes data on page views, clicks, and time spent on our site, which helps us analyze user behavior, measure the effectiveness of our marketing campaigns, and improve our services.

4. USE OF INFORMATION

• Service Delivery: To provide, maintain, and improve our services, including processing transactions, managing accounts, and providing customer support.
• Personalization: To customize user experience and deliver targeted content and marketing based on user preferences.
• Communication: To send promotional emails, newsletters, service updates, and other relevant communications.
• Legal Compliance: To comply with legal obligations, respond to law enforcement requests, and enforce our terms and conditions.
• Internal and Marketing Efforts: We use your information to improve our services, develop new features, and carry out targeted marketing campaigns, including personalized offers and promotions, based on your interactions with our platform.

5. DISCLOSURE OF INFORMATION

• Service Providers: To trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and marketing partners.
• Legal Requirements: When required by law, court order, or government regulation, or in response to a legal process, such as a subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. DATA SECURITY

• Encryption: Use of SSL/TLS encryption for data transmission.
• Access Controls: Role-based access controls and multi-factor authentication for accessing sensitive data.
• Regular Security Audits: Periodic security assessments to identify and mitigate vulnerabilities.

7. DATA RETENTION

• Client Account Information: Retained for the duration of the relationship plus 2 Years for legal and business purposes.
• Transaction Records: Retained for 7 Years to comply with legal and auditing requirements.
• User Activity Logs: Retained for the duration of the relationship plus 2 Years for legal and business purposes.
• Communication Records: Retained for the duration of the relationship plus 2 Years for legal and business purposes.

Within Insightful Sums, you have the ability to permanently delete your data whenever you choose. Once data is deleted, it is irreversibly removed from our systems, ensuring that your information is no longer accessible or recoverable.

8. ACCESS, CORRECTION AND DELETION

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or outdated information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at reachout@insightfulsums.com

9. COOKIES AND TRACKING

10. INTERNATIONAL DATA TRANSFERS

• Databases are hosted in the United States

11. CHANGES TO THIS POLICY

• Version 1.08.2024

12. CONTACT US

Email:

reachout@insightfulsums.com